Privacy Statement

National Grid Electricity Group members

This notice should be read in conjunction with the full Privacy Notice which is available here.

You can access the National Grid Electricity Group website (‘website’) by registering your name, NI number, date of birth and email address. The information collected is purely used to distinguish you as a member of the National Grid Electricity Group and not used for any other purpose.

Privacy statement

The websites and related services (the ‘Services’) are operated and managed by the National Grid UK Pensions Operations Limited (‘UK Pensions Operations’) on behalf of the Group Trustees, other than some aspects which are delivered by the third party administrators, RPMI.

The full Privacy Notice explains how we collect, use and protect the information and personal information (‘Personal Data’) that you provide to us, including when you visit the website. We wish to help you make informed decisions, so please take a few moments to read the sections below and learn how we may use your Personal Data.

The type of personal information we may collect could include, for example, your name and postal address, date of birth, gender, telephone and mobile phone numbers, email address, National Insurance number, bank details, HMRC details, and other information collected on registration or through surveys. We endeavour to collect and use your personal information only with your knowledge and consent.

We typically collect personal information when you use services, make customer enquiries, register for information or other services.

The full privacy notice explains how your data is processed and your rights, and is available here.

Google Analytics

The Trustees use Google Analytics to help analyse how users use our sites. This analytical tool collects standard internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google.

This information is then used to evaluate the use of the website and to compile statistical reports on website activity for the Trustees.

The Trustees will not (and will not allow any third party) to use the statistical analytics tool to track or to collect any personally identifiable information of visitors to our sites. We will not associate any data gathered from our sites with any personally identifying information from any source as part of our use of the Google statistical analytics tool. In order for all this to work, Google Analytics uses a mechanism called ‘cookies’.


A cookie is a small amount of data, which often includes an anonymous unique identifier, which is sent to your browser from a web site's computers and stored on your computer's hard drive. The trustees may set and access the cookies on your computer.

Each web site can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a web site to access the cookies it has already sent to you, not the cookies sent to you by other sites.

Choices about cookies

You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. (Each browser is different, so check the ‘Help’ menu of your browser to learn how to change your cookie preferences.)

If you reject all cookies, you will not be able to use the products or services that require you to ‘sign in’ and you may not be able to take full advantage of all offerings.

Use of cookies

Cookies are used for a number of purposes, including to:

  • Access your information if you ‘sign in,’ so that we can provide you with customised content
  • Keep track of preferences you specify while you are using the services
  • Estimate and report our total audience size and traffic
  • Conduct research to improve the content and services
  • Require you to re-enter your website password after a certain period of time has elapsed to protect you against others accidentally accessing your account contents.

For more information on cookies please visit

Use of Your Personal Information submitted to other websites

We are not responsible for the privacy policies and practices of other websites even if you accessed the third party website using links from our website or you linked to our website from a third party website.

We recommend that you check the policy of each website you visit and contact the owner or operator of such website if you have any concerns or questions.

Group Pensions

Information about the Group benefits of Contributing, Deferred, Pensioner and Dependant members

Find out more

Retired Employee Associations

REA branches enjoy a broad range of activities and outings with former colleagues. Contact details and photographs appear here.

Find out more


This information is updated quarterly each year on the website and twice a year in Pensions brief. Funeral details can also be published here by request.

Find out more