Contact Us

UK Pensions Operations is here to help you. Please do not hesitate to contact us for any information you need. Your enquiry will be treated in the strictest confidence.

If you have a question about the benefits provided by the Scheme or you want more specific information about your own personal circumstances then you should write to:

UK Pensions Operations
National Grid
PO Box 3604
RG40 9JA

Please make sure you quote your full name and National Insurance or payroll number at the top of your letter.

Or you can telephone UK Pensions Operations on:

Employees: 7780 8996 (internal dial)                  01189 368996 (external)

Pensioners and Deferred Pensioners can telephone on 08457 585247 (calls will be charged at the local rate from a BT line).

You can email us at: